ACADEMIC ADVISING SERVICES
Academic Advising Services are available to all enrolled students, at any time, to discuss academic issues and challenges that may occur throughout their time of enrollment. The Office of Academic Advisement and Student Success is designed to implement the most effective methods, strategies and skills needed to provide students with possible options and alternatives to help resolve their specific academic concerns. The Office aims to prevent academic problems rather than simply solving them. Academic Advisors, faculty and academic administrators monitor students’ ongoing progress and may refer high risk students for mandatory advising. Students are expected to comply with referrals to the Office of Academic Advisement and Student Success.
Please contact the Office of Academic Advisement and Student Success to schedule a meeting with an advisor. Students may schedule appointments by going to the Resource page on the university’s LMS, emailing officeofacademicadvisementstudentsuccess@mru.edu, or calling 305-442-9223.
The University is committed to the wellbeing of our students and has committed to providing support services throughout each student’s enrollment. The University has partnered with the WellConnect Program. Students have round-the-clock access to many services. Some of the services available are:
Counseling Services: WellConnect, powered by New Directions offers immediate in-the-moment support, as well as free short-term counseling to address issues such as stress, depression, family and relationship concerns, addiction, academic challenges, and more. When a student calls the main toll-free line, the student will speak with a knowledgeable and experienced clinician who can help connect them to the resources they need.
Resources and Support: Students can obtain support and resources from a specialist who can help them address issuesin their daily lives,which may be an obstacle to success intheir program. The types of resources that are available include researching community-based housing, moving, and relocation options, informed referrals for healthcare services, transportation, utilities, and assistance with identifying volunteer opportunities.
Legal Services: Free initial phone consultation is available with a state-admitted attorney on most legal issues, including estate planning, adoption, divorce/custody, bankruptcy, landlord/tenant disputes, contracts, criminal charges, and eldercare tools (e.g., wills, healthcare proxies, powers of attorney, etc.). Students receive a 25% discount off the hourly rate if the participating attorney is retained. Note: the program does not cover employment-related issues.
Financial Services: Free phone consultations with experienced financial educators on many issues such as budgeting, debt management, credit concerns, mortgages, and financing. This service also includes identity theft recovery assistance, including a free, 30-minute telephonic consultation with an identity recovery professional who will work with the student to assess the situation, review the student's credit report to determine fraud, create an action plan, and provide a packet of forms and instructions on restoring credit. Additional financial support includes referrals to certified financial professionals, online articles and tip sheets, investment and retirement calculators, and financial worksheets.
Family and Caregiving: Students are entitled to free confidential access to dependent care resources and services, including phone consultations with well-qualified family and caregiving specialists; provider searches for childcare, eldercare, and pet care; confirmed match referrals with vacancy checks; educational materials to help evaluate care options; online searchable databases; information about government, community-based, and private resources; and articles, tip sheets, and audio tips related to education and scholarships, senior care and housing options, parenting and discipline, and many other popular family and care giving topics.
Health and Wellness: The basic service offers access to an extensive library of tips, articles, and screening instruments regarding common health concerns; information and referrals for diet, nutrition, weight management, traditional and alternative medical resources; personal safety information for people of all ages; current research specific to women, men, pediatric and geriatric health issues; and practical guides to developing habits conducive to overall wellbeing.
To access these resources at any time, students and members of their household may contact:
WellConnect powered by New Directions
Toll Free: 866-640-4777
http://www.wellconnectbysrs.com
Students will be provided an account number and user-identification card during orientation. These services are confidential. For further information, please visit the Office of Academic Affairs.